Managed IT Services for Businesses

If You Want a One-Stop Shop for Your IT Needs, Natural Networks Can Provide Everything You Need

We have been a client since 2010 and can attest to the fact that if you want a one-stop shop for your IT needs, Natural Networks can provide everything you need. What sets Natural Networks apart from other IT firms is their in-house support technicians. We are always able to call and speak to a technician when issues arise. In emergency situations, technicians are also available after hours to solve critical business issues, which is priceless.

We also rely upon the expertise of Anthony Polselli, President of Natural Networks, when it comes to Information Technology projects. Whenever I need assistance with our business technology, I can count on his leadership and follow-through to find a successful solution that is completed expeditiously and is cost-effective. As a result, Natural Networks helps us to consistently maintain a reliable and efficient infrastructure.

During the recent COVID-19 pandemic, we needed to quickly setup users for remote access to our in-house servers (Exchange, Sage 100, Laserfiche). Natural Networks was able to setup new user accounts for all of our staff and was also available to help users set up their home computers within one business day.

We trust Natural Networks will continue to provide excellent managed service to us and look forward to working with them for many more years to come.

We Have Been with Natural Networks for Nearly 20 Years and We Look Forward to Twenty More!

Natural Networks offers a one-stop-shop for many of the IT related systems that every company needs.  To a small company, this is particularly important as it is quite inefficient to work with a myriad of companies for all of the IT related items that a company needs in order to methodically operate in this high tech world we live in.

Considering how quickly the tech world is evolving, the NN system has been reliable and very well supported by Natural Networks as they stay on the cutting edge of technology to always provide their clients with the latest information and advice. If any questions do arise, the Natural Networks’ knowledgeable support team offers excellent support to resolve the issue.

We have been with NN for nearly 20 years and we look forward to continuing with them for twenty more! Give them a call – you will not be disappointed.

Goes Above and Beyond to Assist Us 

We rely on Natural Networks for our telephone service, firewall, computers and more. It is so convenient to have a one-stop shop for all of our IT needs. Because they are local in San Diego, they can get someone on-site quickly if necessary. Natural Networks goes above and beyond to assist us.

They Truly Do Strive to Develop Long-Term, Trusting Relationships with Their Clients

We’ve been with Natural Networks since 2007. When Natural Networks claims that they offer personalized, hands-on service, they sincerely mean it. Like our firm, they truly do strive to develop long-term, trusting relationships with their clients. This philosophy has resulted in long-term cost reductions for our telephone service with them as well.

When we moved from analog to a digital VoIP system, Natural Networks came in at a very competitive initial capital outlay and low training burden in comparison to popular big name alternatives. They always provide prompt and personal responses to support queries. Some folks might be bothered by the fact that Natural Networks is not a big “household” name. We actually like the fact that Natural Networks is not a huge corporation, but rather a dynamic local firm that is responsive to smaller accounts like ours.

Because of the interest and care that Natural Networks has provided from the very beginning and all of these years, we count on having a lasting, healthy, and successful partnership with them for a long time.

Easy to Get Help

I appreciate that Natural Networks makes it easy to get in contact with them for my computer or telephone questions and concerns. They resolve issues quickly because they are familiar with our multiple systems. In the pharmacy business, downtime translates into a major problem for us as well as our customers. Natural Networks is sensitive to that issue and works to save us time and money. I would highly recommend them.

Stop the Search!

There is a dependability that is unmatched by Natural Networks in the IT industry. In the flower delivering business, we often have immediate deadlines, particular customers and a fast-paced environment to please. Having one quick and responsive go-to contact for any issues with internet and phones has saved me and everyone else in management countless hours on the phone.

Our company has multiple locations and there are many occasions where customers are calling last minute to order so having business solutions that are extremely reliable and of quality are a must. Additionally, Natural Networks is often aware of our issues before I am, and again, are more responsive than any firm I’ve ever worked with.

Stop the search!  You will not find an IT company that will take better care of you than Natural Networks.

Couldn’t Be Happier…

I could not be happier with my decision to transition my IT services over to Natural Networks. They maintain a personal relationship with their clients and have worked to really understand my technology needs. They provide every customer with personalized attention and service. I never have to deal with a call center or get transferred through different level of customer service. This is huge! Work with Natural Networks and you will find out why they have so many long-term customers.

Support from Natural Networks is Top Notch

Before Natural Networks, our previous phone system was basic and generic; with Natural Networks, there is no comparison. The Natural Networks phone system is a great way to modernize your phone system. Our office has been able to work through unplanned power outages and uncommon out-of-office situations. The phone is where it starts for any practice and having a phone system that works for us has improved our practice and patient communication.

Additionally, the TDO integration is fantastic. Having the ability to open an existing patient’s chart is very helpful. I also have to mention that the support from Natural Networks is top notch!

Responds Quickly to Any Issues and Always Follows Up

It is convenient having the same company work as our Internet provider, our Cloud telephone provider, and keep us secure by providing a managed firewall. Natural Networks responds quickly to any issues and always follows up! They do installations and physical work at our business at times that are convenient for us.

They Provide Quality Customer Service

Natural Networks saves time! Before we had several vendors managing our IT services. Every time we wanted to make a change, it meant many emails and phone calls. Now, we have one point of contact and it is so much easier. I prefer Natural Networks to the competition because they provide quality customer service and have fast response times. We have used Natural Networks for more than four years as our IT provider, and are happy to continue to work with them.

We Operate Smoothly

Since Natural Networks took over our IT, telephone, and Internet service, we operate smoothly without problems that we encountered in the past with other IT providers. If we need any assistance, they respond quickly. We do not have to wait for an appointment or fill out a lengthy request form. I would recommend Natural Networks to any business interest in finding a better IT partner. We appreciate the quality of service provided by Natural Networks.

You Won’t Be Disappointed

We switched to Natural Networks because of their customer service. It’s always easy to contact them for any of our business needs. If we have a problem, their team gets it resolved quickly. They explain technical concepts in a way that is easy to understand. Having a reliable technology partner helps our business run more efficiently. Go with Natural Networks. You won’t be disappointed.

If You Want Solutions and Not Excuses Then Go for Natural Networks

Natural Networks has been our technology partner for more than 15 years. As our company grew, we could rely on them to help us pick the right telephone, internet and IT so that we could continue to serve our customers. If you want solutions and not excuses, then go for Natural Networks.