Careers

Seeking I.T. Support Specialist with the desire to join a positive, team-oriented, fast-growing company with a family-feel in San Diego. Growth opportunities are available as well as free, ongoing weekly training in a fun and casual environment where you can really be part of the long-term success of the company. We are a fast-growing MSP and ITSP company that has been in business for over 25 years. We provide fully managed Voice, IT, and Cloud solutions for small to mid-sized businesses.

The I.T. Support Specialist role would exemplify strong customer service skills and a good understanding of computers, servers and networks as well as building, troubleshooting, and maintaining: workstations, servers, network equipment, and Cloud Service, like Microsoft 365 (admin level) and others via remote and on-site support. Additionally, creating and updating procedures as needed and making sure client needs are met and exceeded.

Why Choose Natural Networks?

• Our mission is to create a place where Awesome People come to do meaningful work to grow personally and professionally and to believe in themselves. Can an IT company be all that? We think so!
• You can expect to work with a team of highly motivated individuals who bring 110% each day. We inspire and challenge each other to grow.
• We genuinely CARE about our clients and the results they get. If you enjoy working for a company that actually "gets it" and takes care of their Clients, then you'll love working here.
• We genuinely CARE about our teammates and support them daily through flexible work schedules (hey, we all have doctor appointments and families), fun quarterly WINS celebrations (THINK: monthly happy hour and fun events with the team), continuing education, with free lunch Mondays and snacks provided each day.

Is This You?

• LOVE engineering, configuring, and implementing the RIGHT solution for stability and continuity in business environments
• A TEAM environment is where you thrive (we work together to get the job done and sometimes you have to rely on your team. If you'd rather sit in a closet all day and not talk to anyone, this job will be soul-sucking for you)
• Ability to work on multiple priorities or projects simultaneously (we are a small team and we have each other's backs, but need to work multiple projects at a time, and sometimes need to take emergency escalations)
• Problem-solving oriented, are a great troubleshooter, resourceful and detail oriented; you know how to find answers and when to delegate
• Willingness to develop personally and professionally: You want to grow into an Awesome Team Member!
• Enjoys exercising great interpersonal, communication, and organizational skills with clients
• Able to leap tall buildings in a single bound – or, at least, able to lift 35lbs.
• You are looking for a company that you can stay with for years to come

What Kind of Tech Can You Expect to Work On?

• Fully managed cloud and onsite services
• Virtualization based on VMware
• Microsoft 365 experience: Azure AD, Azure, Exchange, SharePoint, Intune, Teams, etc.
• Management and monitoring technologies (RMM Tools)
• Microsoft Windows Server 2019/2016/2012/2008/2003 & Windows 10/8/7 operating systems, Active Directory
• Microsoft Exchange 2019/2016/2013 (Office 365 and On Prem)
• Microsoft SQL Server Management
• Understanding of Windows firewall, DHCP, DNS, TCP/IP protocols
• Storage, backup and business continuity expertise (SAN, NAS, etc.)
• Comfortable with CLI and PowerShell
• A myriad of vertical LOB applications you've never heard of (trust us)
• Experience with IT audits and assessments

Benefits:

The right candidate can expect a competitive compensation plan including medical and dental coverage, and paid time off. Future growth of knowledge, skills, duties and compensation is available. We are growing and want to attract people to grow with us!

Want to apply? Very important you follow these steps to be considered: send us your Resume in PDF format with a Cover Letter detailing your salary requirements, specifically WHY you want to work at Natural Networks, and WHY you're looking for a new opportunity. Can't wait to meet you!

Natural Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.

If you need assistance or an accommodation due to a disability, you may contact us at jobs@naturalnetworks.com or you may call us at 619-222-3232.

Seeking Administrative Specialist with the desire to join a positive, team-oriented, fast-growing company with a family-feel in San Diego. Growth opportunities are available as well as free, ongoing weekly training in a fun and casual environment where you can really be part of the long-term success of the company. We are a fast-growing MSP and ITSP company that has been in business for over 25 years. We provide fully managed Voice, IT, and Cloud solutions for small to mid-sized businesses.

The Administrative Specialist will be working closely with the Company’s founder and small executive management team in helping run all aspects of the Company. This is a multi-hat role which includes Human Resources Generalist, Sales & Marketing Coordinator as well as Executive Assistant to the CEO. The Administrative Specialist will be an “outside the box” thinker and problem solver, will work well in both a team setting as well as independently. He/she will be persistent in following up with staff, clients, and third parties to generate a culture of excellence and responsiveness. This individual is upbeat, computer savvy, and welcomes constructive criticism as a tool for growth.

Why Choose Natural Networks?

• Our mission is to create a place where Awesome People come to do meaningful work to grow personally and professionally and to believe in themselves. Can an IT company be all that? We think so!
• You can expect to work with a team of highly motivated individuals who bring 110% each day. We inspire and challenge each other to grow.
• We genuinely CARE about our clients and the results they get. If you enjoy working for a company that actually "gets it" and takes care of their Clients, then you'll love working here.
• We genuinely CARE about our teammates and support them daily through flexible work schedules (hey, we all have doctor appointments and families), fun quarterly WINS celebrations (THINK: monthly happy hour and fun events with the team), continuing education, with free lunch Mondays and snacks provided each day

Is This You?

• LOVE providing a high-level of accuracy on documentation and have excellent attention to detail.
• A TEAM environment is where you thrive (we work together to get the job done and sometimes you have to rely on your team. If you'd rather sit in a closet all day and not talk to anyone, this job will be soul-sucking for you)
• Ability to work on multiple priorities or projects simultaneously (we are a small team and we have each other's backs, but need to work multiple projects at a time, and sometimes need to take emergency escalations)
• Problem-solving oriented, are a great troubleshooter, resourceful and detail oriented; you know how to find answers and when to delegate
• Willingness to develop personally and professionally: You want to grow into an Awesome Team Member!
• Enjoys exercising great interpersonal, communication, and organizational skills with clients
• Cultivating and maintaining a positive and professional relationship with clients, vendors and the team is a great feeling for you.
• You are looking for a company that you can stay with for years to come.

Sales & Marketing Responsibilities

• Manage company’s presence on Facebook, Twitter, Instagram and LinkedIn, including design and branding, and content creation and publishing, to maximize brand awareness and desired traffic.
• Work with marketing team on projects including coordinating scheduled social media blogs, newsletters, announcements, etc.
• Contact leads, keep Pipedrive up-to-date, advise CTO of appointments, and accompany CTO on lead appointments.
• Website management and design. Makes sure that all information provided is up-to-date and accurate.
• Proofreading and writing of blogs.
• Assists in executing marketing strategies and objectives including new market research and design.
• Traveling and additional training to conferences and/or events periodically required.

Administrative & HR Responsibilities

• Able to perform clerical duties, maintaining files and confidential information, organizing documents as needed.
• Maintains compliance with all Company policies and procedures.
• Maintain and update HR portal including document uploads, employee onboarding and terminations.
• Handle job postings, vet prospects, and review with CEO/CTO and Department Team Lead.
• Perform routine tasks including scanning, duplicating, photocopying, and assembling reports, sales packages, marketing materials.
• Provides back up as needed for the Office Manager.
• Record voice greetings for CloudPBX clients (not a requirement).
• Keep general working area clean, organized, and safe.
• Perform other work-related duties as assigned by CEO/CTO

Executive Assistant Responsibilities

• Coordinate travel and manage related expenses.
• Meet with CEO at least once a week to review assignments and discuss new topics and assignments.
• Maintain optional folder for CEO.
• Handle ad hoc requests from the CEO.
• Event planning for monthly Happy Hour, annual Holiday party as well as other team events.

Benefits:

The right candidate can expect a competitive compensation plan including:

• Medical and dental coverage
• Paid time off
• Reimbursement for certifications and salary bonuses when you expand your knowledge, skills and duties
• Training programs via webinars, conferences, and mentorship.
• Free lunch Mondays
• Monthly Happy Hour with the team - on us!
• Annual holiday party
• Team recreational activities

We are growing and want to attract people to grow with us!
Natural Networks is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need. All qualified candidates are required to take a personality assessment with no exceptions. Failure to take the assessment will result in the candidate not being considered any further for the position applied to.
Can't wait to meet you!